Hello! My name is Jeremy Kong.
Digital Content Creative
My time RB Oppenheim Associates and Digital Opps sparked my interest in online content management. During my internship, I worked with a variety of clients that had specific needs and goals. I enjoy the challenge of finding the optimal information architecture to achieve the client's goals and vision.
Social media is a part of my daily life. But my work with the Tallahassee Amateur Basketball Spurs program has taught me that using social media for business is an entirely different experience. Managing the social media for the TAB Spurs program presented different challenges and objectives, including focusing on branding and maintaining a consistent voice.
Digital multimedia has become a passion of mine. Whether I'm editing photographs in Photoshop or editing videos in Final Cut Pro X, I thoroughly enjoy the process and the power to evoke emotion and interest through an digital medium. I am constantly working on new projects, eager to gain experience and learn new techniques.
During my time at Florida State University, I developed an interest in advertising and marketing. This inspired me to pursue a minor in Business. This interest has broadened my perspective on the world, in both the professional world and in my personal life. I would eagerly welcome an opportunity to learn more and gain experience in this area.
PMO Reporting Analyst
February 2015 - Present | Tallahassee, Florida
Provide support for contract management activities, including monitoring the status of deliverable submissions related to contract Service Level Expectations (SLEs). Draft the monthly report tracking SLE metrics and verify appearance and accuracy of the final report. Organize, maintain and update documentation on SharePoint. Assist the Chief Learning Officer with training reminders, survey results, participant registration and email communications of various training workshops and seminars offered to buyers and vendors. Compile and organize data to assist with internal auditing of permissions, security access and daily SLE monitoring. Resolve service tickets regarding updating the client distribution list or application outages. Maintain and update monthly slideshow presentation played in the break room featuring metrics, customer surveys, upcoming events and more. Backup PMO Analyst with on-boarding/off-boarding procedures and activities. Assist with office initiatives and ensure that all the physical office space is prepared for meetings, events or interviews.
Help Desk Technician/Phone Sales Agent
August 2014 - February 2015 | Tallahassee, Florida
Assist customers with purchasing fishing license, hunting licenses and associated permits. Provide customers with information and customer support for an array of questions, technical issues and situations. Provide technical support and guidance for agents located throughout the state of Florida with software issues, hardware issues or information verification. Perform quality assurance testing of the Recreational License Issuance Service (RLIS) to verify functionality, appearance and usability of future updates to the website.
Digital Content Coordinator at Digital Opps
January 2014 - May 2014 | Tallahassee, Florida
Executed integrated digital marketing campaigns. Performed content updates for websites and mobile web apps. Reconfigured website layouts and information architecture. Managed online content for a wide array of clients. Produced content for the RB Oppenheim Associates blog. Produced custom graphics and slider images for various clients. Assisted in drafting project proposals. Performed social media analysis of the Digital Opps and RB Oppenheim Associates social media accounts. Contributed to the production and redesign of the new RB Oppenheim Associates website.
Digital Content Manager / Social Media Manager / Photographer
February 2014 - May 2014 | Tallahassee, Florida
Coordinated meetings and communication with the program director. Managed the content, layout and appearance of the TAB Spurs website. Provided recommendations to improve the website, specifically to create consistent branding. Managed the program's social media presence. Produced original content and created graphics, such as profile pictures and header/cover images. Photographed and edit pictures of basketball games.
Shop Technician/Manager’s Assistant
June 2011 – August 2011 | Calgary, Alberta
Performed a variety of tasks to assist in all aspects of aircraft accessories maintenance and production. Prepared raw materials to be assembled into seats, settles, armrests, covers and a variety of other aircraft related products. Coordinated shipping and receiving, account updates and invoicing. Organized materials and finished products, improved overall efficiency and usability of shop.
If you would like to speak with me, please use the form below and I will respond as soon as possible.